We understand that key elements of a Learning and Development team’s work are based around standard ways of doing things – standard booking processes, reporting processes, supplier management processes etc. We also understand that there are key drivers to use technology to streamline these processes and there can be a difference between the way that IT systems do things, and the way that Learning and Development leaders see things working. If you identify with the following comments, then this workshop will be of significant benefit to you:

• “We seem to have five different ways of doing the same thing.”
• “We spend lots of time creating a “work-around” because the systems don’t do things the way we need them to.”
• “When someone new starts, it takes a long time to explain how we do things.”
• “Lots of different people seem to get involved before we can finish things.”
• “We think we could be more efficient in our tasks.”
• “We need to be LEAN.”

Prior to, or following the initial implementation of any Learning Management System within an organisation, there can be significant benefits realised from reviewing the processes within the Learning and Development function in line with the systems processes and skills / competencies of the team. This is particularly relevant if there is intent to roll out self- service.

The purpose of this workshop is to analyse and evaluate the current learning and development processes within an organisation and help to define the move to more process-efficient ways of working, by ensuring duplications are identified and removed from workflows.

At the end of the workshop, delegates will have:

• A shared understanding and agreement about the way that key Learning and Development processes currently happen.
• An understanding of what positive and / or negative impacts your Learning Management System could have on your Learning and Development processes.
• Identified opportunities to optimise existing processes with quick wins, and longer term improvement programmes.
• New skills in practical process mapping, which can then be use in other parts of their role or within other teams in the organisation.

For more information on this workshop then please contact us.