Through the e-learning work that we do, we are finding that one of the challenges facing our clients is sourcing quality learning materials that meet their workforce development needs. Over recent years we have established relationships with a number of third parties who we believe could have solutions that match some of those needs.
We would like to share good quality materials that we come across with our clients in order to reduce the cost associated with searching for materials and also hopefully stop duplicate materials being commissioned at greater cost to the NHS.
Pukka Films have created a great video-learning resource that we’ve come across which helps managers to understand how to act in cases of Industrial Action. The e-learning is presented as a series of dramatic scenes following a manager as he attempts to cope before, during and after an industrial dispute. The film is divided into 5 modules each with its own learning points for discussion and advice.
It highlights issues relating to behaviour, communication, support, consultation and disciplinary action. The accompanying course materials include discussion points and practical advice on how managers can deal with the stresses, conflict situations, dilemmas and confused loyalties that can arise in strike situations.
We know the NHS has a great record of partnership negotiations and constructive solutions to employee challenges. However, we were also struck by some research from YouGov (Nov 2010) which found that 1 in 5 senior HR professionals believe that trade union action is likely to affect their organisation in the coming months, but that 54% of HR professionals in the UK are working in teams where nobody has any experience of dealing with trade union action.
Our view is that the right time to undertake this sort of learning is when you might not need it, rather than when you find that you could have done with it last week! You can see a preview of the e-learning content on the Pukka films website. You can then ask for further information and I understand that preferential rates are available for NHS organisations.
When we come across additional materials we will add details to our website as a point of reference. So make sure you add our RSS feed to Outlook so that you don’t miss any articles we post or alternatively follow us on Twitter.
About Tim Newham
Tim is the founder and Managing Director at Think Associates Ltd. He takes an active role in helping clients and has specialist interests in organisation development, process improvement and knowledge management. Tim has over 10 years’ experience of managing large-scale performance and learning processes in the public sector, and focuses on building the bridges between HR policy/process, line management requirements, and IT systems to make life easier for staff. Tim has a First Degree in Engineering Systems and a Masters Degree in Management.
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