I’ve just seen this great, thought-provoking short presentation from Charles Jennings here.

(Note: YouTube access required to see this – let me know if you’d like a transcript).

In summary, Charles quotes research suggesting that only 10% of learning in an organisation is formal and structured, and explains briefly what this means for how you support learning. There’s also a great reference to the “Ebbinghaus forgetting curve” which was new to me.

I think that this 70:20:10 model has a lot of value, and reinforces that:

a) We need to stop thinking about pushing training to people through corporate learning management systems and structured e-learning.

b) We need to help people to share what they know, and connect with each other, through rapid e-learning and collaboration tools.

c) We need to help people record their experiences and reflections, at least as much as we need to make them record attendance on courses and performance in exams. This is the world of e-portfolios (you can read more about this elsewhere on our website).

What do you think?

Tim

About Tim Newham

Tim is the founder and Managing Director at Think Associates Ltd. He takes an active role in helping clients and has specialist interests in organisation development, process improvement and knowledge management. Tim has over 10 years’ experience of managing large-scale performance and learning processes in the public sector, and focuses on building the bridges between HR policy/process, line management requirements, and IT systems to make life easier for staff. Tim has a First Degree in Engineering Systems and a Masters Degree in Management.

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