Using online feedback tools: • Achieve better response rates. • Reduce the time and cost of collating organisational information. • No hardware or software installation required.

Online Feedback Systems

AT-Feedback

AT-Feedback is an automated, web-based feedback tool that enables an efficient and cost-effective collection of a range of organisational information. It also provides the ability to rollout multi-source feedback (360 degree surveys) with utmost flexibility and minimum of effort.

Online feedback systems such as AT-Feedback can be used to satisfy a range of organisational needs including the following:

• 360° / multi-source feedback - as part of a manager/supervisor development programme.

Click here to download the fact sheet:Using AT-Feedback for 360 Degree Appraisal

• Improving the quality of staff development reviews - staff can quickly and efficiently gather feedback that will inform their KSF review discussions, appraisals and development plans.

Click here to download the fact sheet: Using AT-Feedback in the KSF Review Process

• Integration within a blended approach to learning and development - conducting Kirkpatrick level 3 / 4 style evaluation of learning activities and implementations.

Click here to download the fact sheet: Using AT-Feedback for Learning and Development Evaluation

• Conducting organisation wide skills audits - to identify and record the formal qualifications held by employees. Audits have been designed to collate which qualifications have been achieved to date by individuals and identify individuals who are int he process of achieving additional qualifications, thus links in with the learning records held by organisations. This work has been conducted to enable organisaitons to more effectively plan and commission its workforce development activities.

Click here to download the fact sheet: Using AT-Feedback Conducting Skills Audits

• Reporting of data for routine risk management and information governance requirements - providing evidence for Standards for Better Health, NHSLA, NPfIT).
• Ad-hoc targeted requests for information - the opportunity to ask more detailed questions and involve every employee in workforce surveys on areas highlighted within the NHS Staff Survey.
• Monitoring client satisfaction levels - gathering patient views or evaluating Service Level Agreements.
• Plus many more scenarios...

The following diagram outlines the key processes that AT-Feedback manages:

What are the key benefits of AT-Feedback?

The following is a list of the benefits of the AT-Feedback tool:

• Integration with e-KSF enables staff data to be transferred and updated via the e-KSF / ESR link and users have a single username and password.
• Highly customisable and process efficient – from survey creation, notification of respondents, issuance of reminders, and publication of online, real-time performance feedback reports is customisable and automated.
• Can be deployed quickly to meet your immediate needs, ensuring you achieve rapid results, enhanced with the real time tracking of survey progress and responses.
• Intuitive interface and processes mean there are minimal or no training requirements for survey respondents and minimal training for survey creators.
• High level of system security with an option to run anonymous surveys.
• Simple and flexible licensing models offering a cost effective approach.
• Reduced internal effort with our optional survey design and deployment service
• Developed with our predominantly NHS client base under our registered methodology: Development by Democracy® ensuring the tool evolves with your needs.

If you are interested in implementing AT-Feedback in your organisation please contact us.