AT-Feedback is highly customisable and process efficient from survey creation, notification of respondents, issuance of reminders, and publication of online, real-time performance feedback reports. It can be deployed quickly to meet your immediate needs, ensuring you achieve rapid results.

Online Feedback Systems

AT-Feedback Implementation

We provide a bespoke implementation package for AT-Feedback depending on your needs. Implementation will include the following components:

Deployment Workshop - this is a one day workshop where we will work with you and your project team to define your project plan for implementing AT-Feedback. This will include: aims, objectives, schedule, communications, responsibilities and accountabilities and risk/issue log. We will also support you in designing the initial survey you will use the AT-Feedback for.

Technical Training - this is a one day workshop designed for AT-Feedback administrator level users so that they understand all of the core tool functionality that is available to them to successfully run AT-Feedback online surveys. There will also be time allocated to review the progress made with your initial survey design and how it can be deployed to maximum effect online.

Follow-up Workshop - this is a one day workshops that we will run after you have deployed your first online survey. We will assist you in the collation, analysis and interpretation of the data, facilitate the evaluation of the survey project and work with you to identify next steps to enable you to continue benefiting from AT-Feedback in the future.

In addition to these three workshops we can also provide any of the following services depending on your local needs:

Project Management Support - If you would like additional help in rolling out your survey / evaluation projects we can provide this for you. Click here to read more about how we can help.

Survey Design Consultancy - Organisations can contract us to design their surveys for them. The price will alter depending on the scope of the survey which we will define with you.

Additional Technical Training - You can add additional technical training depending on how many staff require training within the organisation. It is possible to train 10-12 delegates in a full day training session on AT-Feedback. Click here to read more about the technical training.

Why use Think Associates'?

Think Associates are a trusted supplier and already run web based surveys for NHS Employers to gather KSF data, and check the progress of the KSF programme nationwide. As providers of the e-KSF system, we also have a strong track record in recording and maintaining data. With a long history of working within and for NHS Organisations we understand your environment and the issues you face and our team of Organisational Development professionals can help you make sure your needs are satisfied.

Whether you are using a pencil and paper survey or automating your feedback surveys in-house, outsourcing the process is a viable and valuable option you may want to consider. We have a specialist team who can provide any combination or all of the following services in line with your needs:

• Design, implementation, web hosting (for public access, web based surveys), data entry, analysis and results interpretation: management of your entire campaign.


• Upload of surveys that you design on paper allowing you to more quickly start your campaign within hours of subscribing to AT-Feedback.


• Design bespoke questionnaires for you, or provide domain experts to validate your questionnaires.


• Administrative support: phone and email, and fax based support channels, with resources to upload data captured via offline surveys (paper based surveys) in to AT-Feedback for the duration of your campaign.


• Participant support: providing participants with first line support via phone, email and workshop support channels for the duration of your campaign.


• Response capture support: following up and supporting your respondents/raters by way of phone and email, and fax based support channels for the duration of your campaign.


• Custom data mining: if there is a format and section of data you want to report by, we can either customise our existing reports or create bespoke reports for you.

If you are interested in implementing AT-Feedback in your organisation please contact us.